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WorldKoins Inflight Service on AirAsia Flights

Make use of your leftover foreign currencies!

WorldKoins mobile app lets travelers convert their leftover foreign currency to eGift cards or vouchers to shop online. Travelers can drop off their unspent currency at any of WorldKoins local partners. The money is then transferred to user’s account on WorldKoins app, from which the user can shop online from various merchants.

Now, WorldKoins and AirAsia bring this service inflight!


What is WorldKoins Inflight Service with AirAsia?

WorldKoins inflight service with AirAsia is a special inflight collection service of travel leftover foreign currencies that can be converted to usable lifestyle products, such as PayPal, Skype credits, and discount vouchers.


Why should I use WorldKoins?

Often, you may forget about your travel loose change or unsure what to do with the leftovers upon returning from your holidays.

With WorldKoins, you can now convert them to WorldKoins credit that can be used to redeem various eGift cards, discount vouchers, convert to PayPal credits, or donate to charity.

In collaboration with AirAsia, you can now convert your leftover Malaysian Ringgit on selected AirAsia (AK) flights; the deposited amount is then credited as WorldKoins credit.

No more forgotten loose change at the bottom of jars and drawers! Use your WorldKoins balance to shop from amazing brands: Lazada, Grab, Skype, iTunes, Google Play, Facebook, transfer to PayPal or donate to charity organizations of your choice.


How to download WorldKoins app?

Use the WorldKoins app to check your WorldKoins balance and redeem various eGift cards, discount vouchers, convert to PayPal credits, or donate to charity.

WorldKoins mobile app is available free on Google Play and Apple App Store.

You can download WorldKoins by following this link, or scan this QR.

WK-QR


Why can’t I register my WorldKoins account?

Make sure you register with the same valid mobile phone number that you have provided to AirAsia cabin crew when you have deposited your leftovers in order to receive a verification code to login. If problem persists, please contact inflight@worldkoins.com with your photo capture of your inflight transactions details.


What should I do if I forget my WorldKoins PIN?

Retrieve your PIN by clicking “I forgot my PIN” and enter your mobile phone number with country code (see screenshot below). A new PIN will be sent to your mobile phone.

PIN


Is WorldKoins inflight Service available on all AirAsia flights?

WorldKoins is available on selected AirAsia (AK) flights only.

Please check with cabin crews on board.


How WorldKoins works on AirAsia flights?

Speak to AirAsia cabin crew to convert your leftover money.

Cabin crew requires these information:    

  •        Amount of Malaysian Ringgit (MYR) to convert.
  •        Your valid mobile phone number.

You are required to verify and confirm the WorldKoins transaction onboard by signing on the crew’s device.


Can I ask for a receipt when I use WorldKoins Inflight Service?

WorldKoins inflight transaction is paperless. However, you can use your smartphone or camera to keep track of inflight transaction details. You will also receive a SMS with transaction details within 72 hours upon your arrival.


Why do I need a valid mobile phone number?

A valid mobile phone number is required to process your transaction, as a confirmation SMS will be sent to your mobile phone number.

You must use the same mobile phone number to register and activate your WorldKoins account.

We don’t share your phone number or other details with any third parties. We don’t spam.


I don’t have WorldKoins account, can I use WorldKoins Inflight Service?

Yes. However, you have to register for a WorldKoins account using the same mobile phone number that you provided to AirAsia cabin crew to activate your WorldKoins credits.


Is there any fee to use WorldKoins Inflight Service?

Yes, there is a 15% admin fee for using WorldKoins on selected AirAsia (AK) flights.


What are the exchange rates?

WorldKoins uses interbank exchange rates WITHOUT any hidden fees.

Exchange rate is to be based on transaction date.

You can check these rates online (eg. http://www.xe.com)

Transaction amount is first converted to USD and then to “Koins”.


What are the minimum and maximum amounts of MYR for  WorldKoins Inflight Service.

There is no minimum amount for WorldKoins Inflight Service.

The maximum amount for WorldKoins Inflight Service is MYR2,000.00


What are Koins?

“Koins” is the virtual currency of WorldKoins.

“Koins” allows you to redeem eGift cards, vouchers from WorldKoins marketplace.

Each USD1.00 is equivalent to 100 Koins.


When will I receive my converted MYR?

Inflight transactions will be processed within 72 hours upon your arrival time.

You will receive a confirmation SMS with your transaction details.


What are the currencies accepted on AirAsia flights?

Only Malaysian Ringgit (MYR) is accepted at the moment.


How can I use my WorldKoins credits?

Login to your WorldKoins app and choose from a list of eGift cards, vouchers, discount codes (see screenshots below).

You can also transfer your credits to your PayPal account or other digital wallets.

Vouchers list Screenshot_20170405-114840 Screenshot_20170405-114757


When will I receive my eGift card or Voucher?

Most of eGift cards and Vouchers will be delivered instantaneously as soon as you redeem.

Some of our partners will process the redemption order within 48 hours.


Are there any fees when I redeem eGift cards?

No.


What shall I do if I didn’t receive confirmation SMS upon arrival?

You will receive a confirmation SMS within 72 hours from your arrival. If you didn’t receive the SMS after 72 hours, please email to inflight@worldkoins.com with your photo capture of your inflight transactions details.


How can I contact WorldKoins?

If you have any questions, please contact us at inflight@worldkoins.com. You can also get in touch with us on Facebook or Twitter